Regarding blanket, humidifier and trouser press rentals.
Available at the front desk. Please inquire to one of our staff.
Q2
Convenience Stores
There is a Lawson convenience store by the front desk. (Hours: 7:00AM - 11:00PM)
Please use the nearby Seven Eleven after 11:00PM. Our friendly staff can show you there if needed.
Q3
Front Desk Hours
The front desk is open 24 hours, but the main entrance will be locked after 1AM. Hotel patrons may gain access with their room key.
Q4
Foreign Currency Exchange Machine
There is a currency exchange machine in the lobby.
Q5
Baggage Check
We will gladly keep your baggage before and after check-in until 3:00PM.
Q6
Baggage delivery
Baggage delivery service is available but it must be cash on delivery (Japan Post)
Q7
Regarding electronic money & Gift cards etc.
Currently not available.
Q8
Baby beds and accommodation for toddlers
Bedding for children is not available at this time.
Guests may share beds with children under 5.
Q9
Photocopying and FAX
Photocopies/ Printer: 10JPY per sheet
Fax Machine: 20 JPY per use.
(Please inquire with one of our staff)
Q10
Cancellation Policy
Please be advised of our cancellation fees
14 days before: 10%
7 days before: 20%
The day before: 50%
Same-day: 80%
No-show: 100%
Q11
Extending your check-out time
Please let our front desk know if you wish to extend your check-out time.
You may do so for 2000 JPY/ hour to no later than 1:00PM. (Max 2 hours)
Q12
Cleaning Service
Unfortunately we do not offer additional cleaning service.
You are free to use the coin
laundry machines by the front desk.
Washer: 200 JPY/ use
Dryer: 100 JPY/ 30 mins.
Q13
Regarding Pets
Pets are not allowed in the hotel.
Q14
Accommodation for minors
Guests under 18 years of age must be accompanied or have consent from a parent or guardian.
①Consent forms can be downloaded here.
②Consent forms are available.
Please inquire.
